Article by Tennessean Elaina Sauber
For a company like Puffy Muffin, which earns 50 percent of its revenue from bakery items such as specialty cakes, pies and cookies, maintaining consistent quality is essential. “That brings challenges when you’ve got two different places to operate, with the difficulty of staffing and trying to get my parents to retire. It’s better to focus all of our efforts in one location,” Elzinga said.
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